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The Software:
The software portion of the Service Center is
really the bread and butter of the entire kit. We can
essentially divide the software into two different groups:
Windows and DOS. We will first look at the DOS version
and move onto the Windows software later.

Above is our DOS version of the PC-Doctor
Diagnostics. To access it, you need to boot off of the
Multipurpose USB Device. Herein lies a problem, as booting
from a USB device is a fairly new phenomenon. Some older
systems may not support booting directly off of a USB device,
however most should. The first screen available to us is the
"Select Log Drive" screen. This allows us to choose where we
would like to save results.

Once we select our log destination, we have
"Available Tests", and "Available Tools". The tests are some
quick functionality checks, while the more in-depth testing is under
the "Run PC-Doctor Standalone". The tests essentially offer
low level testing for every device attached to the motherboard,
including ports and drives. This is where the loopback devices
come into play.

Once you select the PC-Doctor option, you have a
new screen. The first menu on this screen offers more in-depth
diagnostics for the devices listed above.

These tests are designed for devices that require
user feedback. For example, the LCD Panel test requires you
to click through several color patterns so that you can personally
verify that it is working properly. The Internal Speaker test plays
a sound, the Keyboard test allows you to press keys and see if you
get a predicted response, and the mouse test shows cursor position
as you move the mouse.

The Hardware Info menu does pretty much exactly
what you would expect. For each of the menu items, it lists all the
pertinent information. System Configuration lists most
of the relevant computer components, including CPU Type, Disk
Volumes, Chipset Type, and PCI devices. Each
menu item below gives even more detailed information about the
particular device.

Under the Utility heading, we have various other
tools at our disposal. "Run External Tests" brings us a few
different options that allows us to go back to the main menu, as
well as a few other options that are not explained. "Edit CMOS
RAM" lets us play with the BIOS settings, "File Editor" is a simple
word processor. "Surface Scan Hard Disk" allows a
thorough examination of the hard disk with both non-destructive read
and destructive write tests. "Benchmark System" runs
some basic tests on main system components. The CPU benchmark
is measured in MIPS, Dhrystones/second and MFLOPs. Memory Access is measured in
Kb/s.
Next we have "DOS Shell" which launches a DOS
command prompt. The Terminal allows access through a Serial
port if you have one. If you really want to get crazy, "Memory
Debugger" actually lets you view the contents of memory in hex form.
"Tech Support Form" gathers all the system data and logs it to a
file. Finally "Battery Rundown" will run a system load
until the laptop battery drains, and upon the next reboot, you can
see how long the battery lasted.
So, in a very small and brief nutshell, that is
the DOS testing suite. Next up, Windows!
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